Quest \"Undercover\" Bug (Dying Light 2: Stay Human)

The situation is this, after presenting a pass to the renegade at the entrance, he ended up inside the building, the goal changed from "get to the renegade camp" to "find Karina in the camp." I wandered around a bit and then the game crashed (the famous "profile changed"). After downloading, I ended up, where do you think? At the nearest shelter. Okay, I thought, not far, I'll get there. But once at the entrance, the doors no longer open for me and the inscription "Locked from the inside" flaunts. There are no other entry options either from above or below. That's it, we don't pass the quest! And the update of the game did not change anything, has anyone encountered this? Does anyone know the solution? For I don’t want to roll back progress for 5 hours because of the side quest, but it’s still a shame