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Joel Miller 20.01.23 07:29 pm

Video card driver update message - install a more recent driver (Marvel's Spider-Man: Miles Morales)

Hello, I encountered such a situation, when the game starts, a window pops up with a message about updating the driver for the video card, although the latest driver is version: 526.98 (reinstalling the driver does not help), can anyone know how to solve this problem?
Spoiler
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c
chichigin1995 20.01.23

Joel Miller
Take a screenshot of what the tab says to you: help-> system information in the driver. and the model of the video card.

E
Evil in the flash 20.01.23

Joel Miller
If the driver is really the latest installed, then do a full cleanup through the display driver uninstaller and reinstall.

J
Joel Miller 20.01.23

chichigin1995
spoiler

J
Joel Miller 20.01.23

Evil in the flash
Did cleaning through DDU does not help :(

c
chichigin1995 20.01.23

Joel Miller
, try in the device manager in the driver tab, select this version from those installed on this computer and restart it

c
chichigin1995 20.01.23

You can also delete the folder with the game in the Documents folder, in theory, all game settings should be reset, just the video card model is determined there.

J
Joel Miller 20.01.23

chichigin1995
Didn't help :(
Spoiler

J
Joel Miller 20.01.23

chichigin1995
Now I'll try to delete

c
chichigin1995 20.01.23

Joel Miller
Did you choose the 11/13/2022 version? and then you have another driver selected on the screen. Choose the one that is newer, and the older ones are removed.

J
Joel Miller 20.01.23

chichigin1995
Yes, and even restarted the computer

J
Joel Miller 20.01.23

chichigin1995
Deleting the folder didn't help either :(

c
chichigin1995 20.01.23

Joel Miller
removed the driver from 11/22/20 in that vladka, he stirs up the water.

J
Joel Miller 20.01.23

chichigin1995
And how to remove it?

c
chichigin1995 20.01.23

Joel Miller
So now we’re going hardcore, we’re going along the path from the screen and looking for a folder with a similar name, it will be next to a folder with a similar name, but

you will determine today’s creation date by the date the files were created in the folder itself

instead of 11/13/2022 should be 11/22/2020. You delete this folder, BUT before that, transfer the video card in the device manager to the Microsoft basic graphics adapter driver. After that, go through DD uninstaller again and install the new driver. If so, please let me know if it worked or not.)

J
Joel Miller 20.01.23

chichigin1995
There were no folders for 2020 :(
Spoiler

c
chichigin1995 20.01.23

In short, you open the registry, enter the version of the old driver 457.51 and look for a line with the meaning of the name of the game, and start the game.

c
chichigin1995 20.01.23


Here you can still dig in the registry and find everything related to the old driver, and delete it

J
Joel Miller 20.01.23

chichigin1995
In short, your advice helped, transferred the video card in the device manager to the driver for the basic Microsoft graphics adapter (a mandatory action, if you do not translate, then nothing will work), and then deleted the driver in safe mode using DDU, thanks! :)

J
Joel Miller 20.01.23

chichigin1995
What is the strangest thing, even after cleaning with DDU, the driver version 27.21.14.5751 was not deleted from the device manager, maybe it is somehow sewn into the video card?🤔

K
Kartonkratos 20.01.23

Joel Miller
Did you clean in safe mode?