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-MODEUZ- 27.12.19 10:40 am

Help with refund (Fallout 76)

Good afternoon, everyone. Need help or advice. Gazebo is apparently trying to throw babosiki.

10 Oct via of. website Bethesda ordered Фолаут76. Received a letter:
Thank you for the order made on the website of the Bethesda Softworks LLC..

Your order is accepted and processed. You will receive another message with details about your order within 48 hours.............

during the day get the following letter:
Thank you for the order made on the website of the Bethesda Softworks LLC.. At your request or at the request of the supplier and/or manufacturer of the following goods are excluded from your order.
well behind it
Thank you for the order made on the website of the Bethesda Softworks LLC.. According to your request, we produce a refund. Since you have used the payment method QIWI, to receive a refund, we require additional information. Follow this link:
turn on support site and paint problem (which have not been canceled and misleading all the details). In General receive a lot of useless text that we are cool and know nothing about your problem, the game will not let you because kakieto problems.

OK. Write again - return the money or Sakina the game on the account. Again a lot of useless text, we will not attach and the money wait for 3-10 days.

well, dick with them, will percipio, but 10 days would have passed. 20.10.2018 write pismo : Where's my money?
The answer is no to date: REQUEST CLOSED AS a DUPLICATE

I'm a little Acher. In General need help, where to write? what should I do?
Grateful for any answers.
74 Comments
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N
Nikolay Ololay 27.12.19

-MODEUZ-
No one return, no wonder the game in Steam did not work, because the Gazebo was not planning to accept returns for a game, because he knew that for many it will not come, made the pre-orders hot. Your situatii, most likely for some reason the game didn't go to the library and due to payment method problems. I do not think that this question at all, someone else does them. There is a very rotten support. Personally if I take just only some discount of 70-80% in a year, if she is still alive

G
Gurevi4 27.12.19

I have the game they also bought the kiwi, or rather has chosen the payment method Bank card, and the card indicated virtual from a kiwi, it went with a Bang, and in the battlnet has always gone immediately, but if via QIWI wallet, why is that there were problems.

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-MODEUZ- 27.12.19

Gurevi4
With Batel net, never had no problems. The cards, 'keefe, and web money. And then poser. Anyway today I have time to write.

U
Ulkiorra_4 27.12.19

I don't BUY the kiwi and Yandex, will be problematic with the purchase

D
Dmitriy Kaygorodcev 27.12.19

I too bought the Kiwi( and Now key Bethke has not sent and will not return the money?????
However, I've requested a refund)) Strange situation...

v
vab55 27.12.19

I also bought using a virtual card QIWI (not at the office. the website took, and the online store). Everything was fine. Though very upsetting the schedule of sessions of the beta test: they all pass in local time from midnight to 5 am, then from 3am to 7am... I was Very lucky with the schedule.

p
prodigy007 27.12.19

Not when you can't buy at all! What can you take for free or cheaper then

A
AT_Sagor 27.12.19

prodigy007
Okay, I'll go to Rob.

B
BlackTigerTK 27.12.19

-MODEUZ wrote:
well, what GoooglePay can be discussed if we have playmarket and some Google services are banned (Crimea).
Anonimizer or proxy to help You. Or here is the same AdvOr as a local proxy. And no one knows from what region You are;-)

B
Beirut 27.12.19

All returns can and then 2-3 months to pull it all depends on payment systems
In General, it serves for iza such bustler who used to throw money at the monitor after viewing the advertisement we get govnoigry with downservice to boot

F
FOX_Skaynet 27.12.19

-MODEUZ-
DEAR HUGE to YOU thanks for the warning,,,AND ALL !!!! say long and tedious BUT as they say the Classics ( I was plagued by DOUBTS smoothie first padchar we Shpak ,,,,,,,then the order of the Ambassador ,,,,,,,)in General cheto I do not expect 76 and uzh is clearly not DONE ,,,So THANKS (I ludshe what nebudu Prem the money to buy extra tanks,,,or crawl Prem in the tundra ,,,

F
FOX_Skaynet 27.12.19

AT_Sagor
exactly the kind of muddied with the return personally I will not risk

F
FOX_Skaynet 27.12.19

I Personally ludshe uzh GTA 5 litsuhu finally did buy it, and then use more as I understand

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-MODEUZ- 27.12.19

In General from 10 Oct writing in the conversation, already 3 times I get a letter this content:

Well met traveler,

My name is Mathew, and it's my pleasure to assist you today. I want to thank you for contacting Bethesda Customer Support with your issue. I understand that you are having some issues? Let me see what is going on real quick.

I see that you are wanting a refund. Well I have some good news, I was able to refund the amount of (US $ 1999.00) back to the account in which the payment was from. This will take 5-10 business days to process. It all depends on the financial institute that the refund it is going back to. So once that day comes, the refund should be finished. I would recommend contacting the financial institution that you use to see where the money it

I hope this helps with your issue and wish for you have have yourself a Legendary day.

Best wishes,
Mathew
Bethesda Customer Support

Well met traveler,
 
My name is Matthew and I am happy to help you today. I want to thank you for contacting the Bethesda support with your problem. I understand that you have some problems? Let me see what's going on very quickly.
 
I see that you want to return the money. Well, I have good news, I was able to refund the amount (RUB 1999.00) back to the account to which the payment was made. It will take 5-10 business days for processing. It all depends on the financial institution, the refund is returned. So once that day comes, the refund must be completed. I would recommend to contact the financial institution that you use to know where the money is
 
Hope this helps with your problem and wish you had an epic day.
 
With best wishes,
Mathew
Customer support Bethesda

the only difference is the Name, fucking bots.
People, what to do? where to write? The green was not returned

A
Andreyfff 27.12.19

Guys, is it at all possible to return the money for pre-order? Someone was doing that with success? Playing in a beta, so that the age would not have to see anymore of this crap. Paid for pre-order more than 2 Grand and would like to return.

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-MODEUZ- 27.12.19

Andreyfff
Write to support, yet did not. Then I think it is doubtful will return

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_hw 27.12.19

Return after release.

Hello.

Thank you for turned to the support of Bethesda.
A refund has been issued. The repayment period of 3-10 working days North America and up to 15 business days for Russia and CIS countries.

With respect and best wishes
Eugene
Support Bethesda

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-MODEUZ- 27.12.19

_hw
Me 4 such posts come every 10 days. October 10, else the refund the money never returned!!

And the question of where you went you Russian meet?

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_hw 27.12.19

-MODEUZ-
below the language you need to choose) RUSSIAN) and answer in Russian) in the lower left corner to see

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-MODEUZ- 27.12.19

EPTAble
As you've got - you can Vyritsa to this forum, not ourselves, or others to annoy you will not.