Not work hacking through the jumper. (Watch_Dogs 2)

Already few times faced the problem of not running the break-in using a jumper. For example, you need to enter the room where you have to hack the computer. The door is locked with a security terminal that is in the room. There you can enter the jumper, but he can't hack the terminal. Click the Profiler, but the menu doesn't open. I would be very grateful for advice on how to solve this problem!