Hanging in the cloud (Grand Theft Auto 5)

I go to multiplayer on the service, the download goes fine, I click to start the game, to be released and then just sitting in the cloud, waited 20 min. never had a cat character does not appear, thus you hear people in the background talking, she never hangs, just move the clouds and all
Tried to download 100% passing
Re-installed
Rebooted
antivirus turned off
driver updated
the Internet connection is excellent