Crashes before warm-up (Call of Duty: Warzone)

Hello, I
'm playing Warzone on Xbox One S I can't play the battle royale, when the KB starts, it searches for a server, searches for players and before and before the warm-up throws it to the xbox home page.
At the same time, the "revival" mode works as it should.
Probably tried everything, contacted the xbox footboard after long manipulations, they said that everything was ok with the console.