Glass replacement — logbook Toyota Avensis 2010

Yesterday they finally changed the windshield, but all these problems dragged on instead of the promised week for three weeks, the situation was like this, I went to the Toyota center, they took a picture and wrote a statement to change the hull, everything seems to be fine, they said that they would agree within two days with an insurance company and then they will order the glass and as soon as the glass arrives they will immediately put it, it was July 7th, and I also asked when it would be possible to arrive and put the glass approximately, well, about a week later, they told me in the center, a week passed, silence , on July 20, I decided to call myself and find out what was the matter, I’m calling, they told me the person who is doing my business is now busy, and he will call back how to be free, he called me back in half an hour and says that the glass has just arrived, and that he finds out whether it is for my carsince according to the VIN code for my car, their computer gave out six types of windshields, as soon as it finds out it will call back, called back after 2 hours and said that the stele that came was not quite like that, they contacted the Toyota center in Sweden and found out that another was needed glass and they have already ordered it, and as soon as it arrives, they will call right away, they called on July 27 and said that we will install the glass on the spot, come on the 29th, we arrived in the morning at 9 o'clock for the opening, as they said, they immediately took the keys and said that in 3 hours it would be ready , came in 3 hours to pick up, and really everything was ready, gave me the keys and I went with a new whole glass,they contacted the Toyota center in Sweden and found out that another glass was needed and they had already ordered it, and as soon as it arrived they would call right away, they called on July 27 and said that we would install the glass on the spot on the 29th, we arrived in the morning at 9 o'clock to the opening as and they said, they immediately took the keys and said that it would be ready in 3 hours, he came to pick it up in 3 hours, and really everything was ready, gave me the keys and I went with a new whole glass,they contacted the Toyota center in Sweden and found out that another glass was needed and they had already ordered it, and as soon as it arrived they would call right away, they called on July 27 and said that we would install the glass on the spot on the 29th, we arrived in the morning at 9 o'clock to the opening as and they said, they immediately took the keys and said that it would be ready in 3 hours, he came to pick it up in 3 hours, and really everything was ready, gave me the keys and I went with a new whole glass,