Request a refund

LYLY8866 you
can’t, for a refund your amount of hours should not exceed 2 hours. If the game is no more than 2 weeks old, you can try it by confessing all the details https://help.steampowered.com/#HelpWithGameIssue/?appid=214950&issueid=108

As Titan_1 wrote, no refund is possible, and what prompted you to request money back after 60 hours of playing, did you rent it? The vehicle wants to eat the fish and stay out of the water.

Titan_1
Pecesenkin
So it really was a free watch, they gave it 3 times.
After the purchase, I did not install and did not play.

LYLY8866
So you paid for the game?

Pecesenkin Purchase

history

Dec 4, 2015 Won $ 25.00 USD transferred to wallet Purchase Retail $ 25.00 USD

Dec 5, 2015 Counter-Strike: Global Offensive Purchase Wallet - $ 4.99 USD $ 20.39 USD

Dec 23, 2015 Total War: Rome II, Total War: Rome II - Bloodpack Steam Store and Retail Key
Shadow Warrior: Special Edition, Purchase Wallet - $ 15.97 USD $ 4.42 USD

Dec 24, 2015 Grid, Tomb Raider RU + CIS Purchase Wallet - $ 3.78 USD $ 0.64 USD

LYLY8866
Nothing is improbable, answer the question above.

Pecesen'kin
Played for free, gave free ones 3 times.

Purchased on Dec 23, 2015, Didn't install or play after purchase.

After the purchase, how many hours have you played? if more than 2, then a refund is not possible, also after 2 weeks.

Pecesen'kin
After Purchase 0 hrs in total

Free 59.3 hrs in total

Contact support and explain the situation there or so -
Spoilerhttp: //www.playground.ru/redirect/help.steampowered.com/#HelpWithGameIssue/? Appid = 214950 & issueid = 108