Wbplay all over again (Mortal Kombat X)

I got to lvl 30, decided to register in WB Play, the game froze when I clicked the "Register" button, a black screen appeared and crashed .. I thought it might be the way it should be! I go again, but I am offered to undergo training again! Again the first level! Start all over again?! ?? How to get your level back, five golden characters and more ?!

Despite the fact that the progress of the cache with the completed progress has disappeared on the phone and now you need to pull out the save.
PS The text is copied, the problem is not mine