god of war Atreus does not follow me (God of War (2018))

at some point, the game crashed, and the passage of the game became impossible purely due to the fact that Artey does not follow Kratos and does not respond to commands, such as shoot arrows, what should I do? restarted the saves, Artey doesn’t move in them either, there is only one save, but it is located almost at the very beginning of the game after meeting with the witch