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Mrs Melly 05.03.22 10:11 pm

Departure due to ... video card? (The Sims 4)

Hello!

I have been struggling with TS4 crashes since the day they were released. LICENSE from the disk, everything is as it should be.
I attacked EA forums and tech support phones - they offered 1000 and 1 way, but still sadness. The computer is suitable for all system requirements, except for one controversial issue - the video card.

The minimum wage for TS4 is nVidia Geforce 6600, but I have nVidia Geforce GTX 260. Question - is my adapter a higher rank than this 6600 or lower? The tech support guys weren't able to answer. What do you think, maybe it crashes because of it? It starts up perfectly, it also plays, but we can withstand 2 hours on the strength. Then - "The program stops its work."

And further. Who knows what is the optimal temperature for a card like mine? Before the launch of the game, SpeedFan claims 42 C, while it is constantly growing, the maximum that I managed to see before the next crash is 63 C. Crashes due to overheating? As much as possible? Can this be called overheating?

Thanks a lot to everyone in advance! I don’t understand anything about video cards, and I was exhausted to the brim with all the gestures to solve this problem. By the way, I have already reinstalled both the game and Origin, it remains only to demolish the Windows to such and such a grandmother. :D

Summarizing, I come to two traditional questions for us - who is to blame and what to do? ))
9 Comments
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hardware dude 05.03.22

Your card is quite suitable, the temperature is normal. 63 degrees is not overheating. Overheating can be considered if it is above 90. Also, your card is much higher than 6600. I doubt very much that the crashes are somehow related to the video card.

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Hitrii 05.03.22

The card is suitable, the pace is normal, but what kind of percent and opera how much?

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Mrs Melly 05.03.22

Hitrii
OS name Microsoft Windows 7 Ultimate
Type X86-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2670 MHz, cores: 4, logical processors: 4
Installed random access memory (RAM) 4.00 GB
Total physical memory 3.25 GB
Physical memory available 2.31 GB
Total virtual memory 7.25 GB
Virtual memory available 6.26 GB
Page file size 4.00 GB
NVIDIA GeForce GTX 260 video
adapter 896.00 MB (939,524 MB) adapter RAM 096 bytes)

The amount of memory used during the game - I looked through the Task Manager, at the beginning of the game it was 1,006,715 KB, then, after half an hour, somewhere around 1,336,810 KB, and towards the end of the game (= crash) - 1,569,574 KB .

M
Mrs Melly 05.03.22

hardwaredude
and why else could it be? .. I did a clean boot of the computer, and installed all DirectX - Net-Frameworks and other things, new video drivers ... What should I do? ((

M
Mrs Melly 05.03.22

Guys, please help

v
vfhbfyyf199321 05.03.22

At startup, it gives a kernel32.dll error, tell me what to do, I really want to play, thanks in advance)

47 minutes ago #
the game was downloaded using a torrent and installed with a crack. I did everything according to the instructions.
like this.
Problem Signature: Problem
Event Name: BEX
Application Name: TS4.exe Application
Version: 1.0.625.10
Application Timestamp: 53ed5fc4 Faulting
Module Name: kernel32.dll Faulting Module
Version: 6.1.7601.18409 Faulting
Module Timestamp: 53159a85 Exception
Offset : 00000000
Exception Code: c0000005 Exception
Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Language code: 1049
Additional information 1: 0a9e
Additional information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789

Save)

_
_EidenPearce_ 05.03.22

i have amd radeon 7700 graphics card

M
MunchkiN 616 05.03.22

maybe you have a pirate and I had exactly the same error with Sims 3, the
game does not clean up resources and with my 16 gigs it steadily collapsed after 2-3 hours.

j
jane334 05.03.22

it works without brakes on my hd radeon 3000: D maybe because of the dlc it's buggy if there are any