prologue goes no further (Grand Theft Auto: The Trilogy)

My theme is this, I started the game, I got to the CJ’s house, I went in, missed the cut scene, the steam locomotive and the saj got into the car and everyone doesn’t go No, it’s not a lag or a brake, I carefully watched them move, but the pause appears norms and switches to the map is also excellent, what’s the problem how to solve?