Get your Steam account back
Hello everyone, the story is this, the Steam account was stolen 4-6 years ago. I had a couple of games there, there is a disk and a key that was activated on this account, I remember the mail and password, is there a chance to return it?)EX0800_
And what to write to technical support Do I need to log in to an existing account?
If you remember the mail, then try to restore it through the mail, and if the mail was changed on this account. It's unlikely to come back. The first question is why now, and not "so 4-6 years ago"?. When it was stolen, then it was necessary to write to technical support.
Vinni-Pukh
and not "so 4-6 years ago"?. When it was stolen, then it was necessary to write to technical support
smiley_alex already answered
smiley_alex
So if there is an old mail in the account statistics, I can prove that it was mine
Vinni-Pukh 1.Create a support account, it is separate, does not depend on Steam: https://support.steampowered.com/newticket.php
then describe your problem in as much detail as possible (read the Proof of ownership of the Steam account at the link below
https:/ /support.steampowered.com/kb_article.php?s=8ffdc4629be78ac1cf129ccd30d42bdd&ref=2347-QDFN-4366
And within a week, if everything suits them, you will get your acc back
. , on which you will have to specify the ticket number.
on which you will have to indicate the number of the ticket
. All this is there. But it is not necessary to know the nickname of the account id?
Vinni-Pukh
Well, damn it, did you read the article?
Proof of ownership of your Steam account
When you contact support, make sure you provide sufficient proof of your ownership of your account. It is recommended that you provide as much of the information below as possible.
The name (login) of the Steam account that was
hacked the mailing address to which the account was originally linked
Extract from the article
Neronus
Damn, I didn't read it, but they seemed to say that it's not necessary to remember the name of the account, okay, I'll remember.
Neronus
And how long should I wait for an answer, I created a question, they answered in a day, they said I wrote the mail on which the login was created, now I have been waiting for 14 days, how long should I wait for an answer?
answered in a day they said I wrote the mail on which the login was created
Once again, it’s clearer
