Save profile, games (FIFA 23)

Good afternoon, there is such a problem, a global key was purchased, everything was installed, it started. Then I installed it under the same reg on another computer, after that it does not save progress on the 1st computer, every time it starts for the first time, but on the 2nd everything goes perfectly, it saves. On the 1st computer, the system was also rearranged and even the hard one was changed to SSD, the result is the same, it does not save. Has anyone been like this? I already think that the problem is in the hardware, gamepads or something else, xs.