The game is not saved (Borderlands 3)

Faced with the problem, in any action in the settings menu POPs up the message: failed to save settings. Retry?
No matter how many times I clicked Yes, the sign is not removed, when you press no, nothing is saved, the progress of the game just doesn't count.
Windows 10 EGS. Windows defender has received all permits, run as administrator, in the way of the game of Russian letters there. Try to put on the HDD and SSD, game files checked, cloud save turned off, an exorcist was summoned. What else to do?