Can't load the game (Call of Duty: Black Ops 4)

Hi all.
On the Ferris Blizard I did months ago pre-order cold. At the moment in beta testing, which I couldn't try due to the fact that the website never worked and was not allowed to open the news. Passed 1 month. Today I decided to download the game in advance, as is usually the case and wait for the 12th. On the website already got the news that you can install black ops4. But this news is again not open! Again, it doesn't do anything. No one browser or the other. Or at work. ANYWHERE. And it's not the ISP, but with something else. How to install the game then? In General it is possible or not? Send these assholes a message or a complaint is also not on their website.... What to do then?