Softban for nothing (Dark Souls 3)

Played in peace, not bothering anyone, did not shake nor resado, no trainers, or anything else, preservation is also not bekapy. And this morning I see the wonderful message"You have been penalized when this warning message before I noticed. The only reason something could happen - I was often called on chalky hosts with great ping and I was kicked out of their worlds with an error about impossibility of connection to the host. But the ban for the Livs of the worlds because it looks different, there you can use the Crown of the White Path (I have it available), correct? What to do in this situation?