Can't get into the castle Drangelic(ds2)

Hi all. Tell me, please. Can't get into the castle, although it came back and even found one of the fires(sama first in a small room behind the door). Died. When you travel to this location on the fire found that the door is closed and the inner side you can not open it. Well, I came all the way to the castle again and came to the gate, which now I have not opened. There is an assumption that this occurs due to the fact that I no longer popping up endless hollow. Don't know why that is, but from the other side, where they appeared I killed like a hollow, but sitting on the stairs with a dead end(to the left of the main gate). As I understand it, now I have not nakaplivaetsya souls in bowls with the giants. What to do?