People HELP WITH ONLINE,PLEASE (Batman: Arkham Origins)

Scour the solution to this problem on the Internet for two days,not working online,(STIMOVSKY version of the GAME LITSUHA) I go to online it says to me connecting to online service batman Arkham origins may not be ustanovlena,try for WBID alone can't be entered(no fields) was playing,we want online,and he won't let