The problem with downloading the game (Metro Exodus)

Hello!
Faced with such a problem.
XBOX ONE X
GAME PASS
Established well and played up to the moment when I passed the quest "Volga" the Church and sent me to look for mechanics for the engine. After that, when I open quick boot and auto boot throws to the main page. If the head starts again it plays up to this point. The factory settings thrown off. Game reinstalled no use.
Tell me what to do if faced with the same problem.