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daf123ers 02.06.20 06:28 pm

help to understand the cause of system failure.

when watching the film got a blue screen. after you restart the computer got this message.--- Problem signature:
Event name problem: BlueScreen
OS version: 6.1.7601.2.1.0.256.1
Language code: 1049

For more information about this issue:
BCCode: 19
BCP1: 0000000000000003
BCP2: FFFFF80003006940
BCP3: 0000000000000000
BCP4: FFFFF80003006940
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1 Help to decipher.
21 Comments
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S
SonyK_2 02.06.20

daf123ers
Usually BSOD (blue screen) is a result of a failure of the driver (but not always). If the drivers are not updated, and the blue dye I see rarely, try to write down the error code with the blue screen. Also, after the error report is usually created - the so-called dump in the message indicated where it is (address after: Files that contain information about this issue,)? Or go into administrative tools / event Viewer / Windows Logs and look for the critical errors are indicated by a red exclamation icon and see the description of the problem.
If BSODы frequent, and mistakes are different - maybe a problem with the power supply.

d
daf123ers 02.06.20

SonyK.
the wood of the latter.BSOD is caught for the first time.



S
SonyK_2 02.06.20

daf123ers
Opened not the section Windows Logs / Application or System. There look for the error and see its description, for example:
Spoiler
Or try to open the dump files and read what's there.

d
daf123ers 02.06.20

SonyK.
there is only one error and it coincides with the advent of screen of death. something like does not work correctly kmplayer. not literally protsetirovat. after reading it disappeared from the list. I do not have an proigryvatel which I use for 5 years could be the cause of screen of death?

S
SonyK_2 02.06.20

daf123ers
And player version latest (he's not old) ?

d
daf123ers 02.06.20

SonyK.
3.8.0.120

S
SonyK_2 02.06.20

daf123ers
On the developer's site check - I use another player, such problems never was.

d
daf123ers 02.06.20

SonyK.
Yes, and I also. kmplayer - Ohm use from the first days of the acquisition PC. 12. only a version change as needed. so I doubt that kmplayer could be the cause of the failure.

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SonyK_2 02.06.20

daf123ers
No idea - never used it, I will not lie. But if there is any suspicion that the player is to update to the latest version, and if it is the latter, wait for the newer release (or newer driver), maybe they will solve the problem. As a variant of the rollback of the driver - if the older version had no problems. Incidentally, the film I saw does not use any relatively newer codecs ? - some may yet unstable players.

d
daf123ers 02.06.20

SonyK.
Film fresh ARRIVAL. Can and codecs fresh. But after restarting the computer I watched the movie on the same player, and stocks more.I thought these letters and numbers that I gave above will help determine the specific cause of the failure through their transcripts, but apparently not destiny.

S
SonyK_2 02.06.20

daf123ers
If a single BSOD and will not be repeated - don't worry, it may not be due to video. Though I forgot when blue friend saw, but I remember that it was usually because of the drivers - especially if acceleration dabble. Although sometimes without it - manufacturers hardware and sometimes wood kosyachat.

S
SUPERTRUP 02.06.20

daf123ers
Without dump this is the blue screen, nothing. Write in PM, throw the dump. I will look. But from experience I can say that the problem in 70% of cases associated with the drivers for the video card.

d
daf123ers 02.06.20

SUPERTRUP
AND WHERE DO I TAKE THIS DUMP. BLUE SCREEN NO LONGER APPEARS.

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- Rick Sk1mmer - 02.06.20

daf123ers
If this is the first time the departure, the reasons for the unrest there. It is likely overheating.

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daf123ers 02.06.20

- Rick Sk1mmer -
Yes, for the first time in 12 years. Therefore, interested in the cause. And on account of overheating. The first thing I did when the PC is rebooted, checked the program AIDA temperature. Everything was normal. Although in those five minutes, the iron could cool down.

S
SUPERTRUP 02.06.20

daf123ers
I mean where? You have the same screen writing where is the minidump...

d
daf123ers 02.06.20

SUPERTRUP
in the folder temp file WER-51870-0.sysdata.xml not found and hidden too. and the 032117-34601-01.dmp to open the recommended program FileViewPro did not happen.

S
SUPERTRUP 02.06.20

daf123ers
Mini dump is possible, and even necessary to open the program bluescreenview.

d
daf123ers 02.06.20

SUPERTRUP
opened the program bluescreenview to what to look for?

S
SUPERTRUP 02.06.20

Well, as it is all written:
.
Let's say it's not the reason. The reason can be anything. If you do not receive more, and it makes no sense to look further, as already mentioned above. But there experience with dumps.

If you're interested to understand, looking for what Kdfe and Analyze crash memory dumps Windows on habré. Well, that's if you really really really want to know why.