The problem with the running game! (Tom Clancy's The Division)

unbalanced0
In such cases it is necessary to write to support, they will ask for the logs (tell me how and where to get) and will offer solutions to the problem.

unbalanced0
Спойлерhttp://answersall.ru/problems/game_74_faq_po_igre_the_divisionoshibki_vylety_ne_zapuskaetsya_other_1.html

Спойлерhttps://support.ubi.com/ru-RU/Faqs/000024827/Blackscreen-when-launching-the-game

It may help you, if not then contact technical support.

you will not prompt, where exactly to write on the uplay website and very interesting forums, and restrictions on the creation

unbalanced0
Спойлерhttps://support.ubi.com/ru-RU

All just enter the link out scroll down there will be STILL NEED HELP? below the button.

Thank you all for the answers, wrote in support of, how come the answer lay out

The game start on a weaker PC but my still does not turn on. Driver like new, tom clancy's the random six runs on fine on max settings, and with a division problem, but games from one developer. Tell me what could be the problem?

ubisoft once again surprise, run in compatibility mode with win 7

unbalanced0
I would have given you the advice to try reinstalling drivers (preferably a clean reinstallation) and check the global settings to make default if something changed.
You can still reinstall the game too to remove under the net I'm not sure that will help but still.

Here's another I wrote not just copied.

TOM CLANCY'S THE DIVISION IS A BLACK SCREEN
The main problem of all owners of graphics cards from NVIDIA — black screen in Tom Clancy's The Division. When the game starts the sound goes on, but no image, only black screen, just like a Malevich painting. To solve this problem you can use Alt + Enter. This will put the game in windowed mode that will allow you to display the whole picture with the interface of the game. Next, create character, start playing, and then return to full screen mode via the settings. Additionally, we advise you to check for updates for Your graphics card, NVIDIA is now actively and quite often release new drivers which fix bugs and improve optimization in the same Division.

hellbasic
Never managed to play! There was a problem with a black screen. After a wonderful film introduction is only a black screen with pointer and sound. I tried.... Changed the resolution in GFXSettings.TheDivision.exe opened in windowed mode, turned off all processes and antivirus, re-installed uplya and the game itself. Never found a solution to this problem. Driver almost new (many were busy with them, because a laptop with switchable graphics and just using the installer from AMD site the drivers are installed crooked and not working. Installed 2 different drivers on each card) these drivers work perfectly with all new games from ubisoft. Who faced such problem ?

unbalanced0
The fact that the problem as you have very few people face.
Спойлерhttp://steamcommunity.com/app/365590/discussions/
Look here can find anything I saw there as you have a current problem I do not know decided it or not and Dolby support, let them work.

I had a similar problem in store. It was all very simple. The frequency of the monitor was set to 60Hz, and the game stood at 120Hz. Output: to run in a window, or buy a hdmi wire to 120Hz. If the monitor is 120 Hz. Not to say that will help. But it was exactly the same. splash screen, then the sound buttons worked and the image was not.

MikuHadsune
Tried to run in a window does not help. Do not tell me how to solve the problem on the laptop?

I also have a gx70 and also a black screen
in the settings files of the pick-up - HUD appeared, but it is smeared on the same black background
I think the game just isn't compatible with the mobile graphics card

Criptid wrote:
... I think the game is just not compatible with the mobile graphics card...
The systems say that on laptops the game can work, but it is not guaranteed - depends on the configuration of the laptop.
Spoiler
Is the game running on a discrete graphics card, or a processor "in-order"?