Crashes at startup. (Battlefield 1)

Good people, help! Bought the game, played, then went through the ACC. other. After entering the game ceased to run, or rather flew, when just the art. The most annoying thing. the game crashes and on my first ACC.-E. I might have implemented in your computer it cloud saving, and when you start the game from your Akka, I used the save other. Help.
And another question, where are stored the save files and the settings of the game. I would be grateful, thank you for your attention!