The problem with the blue Shield (Any price) (Tyranny)

Pale mark gave the task to search for artifacts, was sent to the Stone Gorge to Stokrocki (soraluce). It was no longer there, because the related quests I passed before, but with the appearance on the location, this part of the assignment was executed and I was sent to a Scarlet Mouth at the Spire Aurora. The problem is that the quest with her I have done before and now it says only standard phrases and not enter into dialogue.
Is there a way to get around this problem? Or the game broke down completely?