Is it Ban or Not? (Fortnite)

Hello, help, I did not go to the forte for six months, and so I decided to come, but could not, because in the launcher Epic Games, I for some reason wrote: "Forbidden." Later I decided to remove the game, and reinstall it, thought it would help, in the end I can not install it, writes: "Unavailable." The screen is attached. What's this all about? some people said it was a ban, while others said that soon everything would pass.
By the way, there is no report of a bath at the post office. (Although those who received the ban said that a message came to the post office)
But when I try to go in as a second PS4 player, I write you don't have permission to play forte.