DLC is not available (Tom Clancy's The Division)

And what does the store's in-game menu say about the presence of add-ons?

If you write in support with screens of letters about purchase and screens from the game. I was able to fix similar problems quite quickly.

ShepardME13
It's just as nonsense.

The Wolf of the Mercenary
The in-game menu says all the DLS are bought.

pasha30
There is a message on Yubikov's website that they know about this problem... however, this message is already a week old, and there is no new info.

ShepardME13
if I remember correctly, the content is available after some level

CrowBY
that's the problem, in the game itself, when you approach Survival or Subway, there is an inscription - DLS are not bought, and if you press F to go to the store to buy them, nothing happens ...

ShepardME13
Google Minute:
If you purchased the Underground DLC and it is downloaded and installed, and if you are playing with a character that has completed all the story missions, you can find the content in-game:

Also faced with such a problem. Posted in support

The Wolf of the Mercenary
That's not the problem.

spider76
If they answer, please write to me!!!

ShepardME13
Direct text is written to get into the content of any DLS you first need to pass the story. The game can give you any message, though "drunk watchman Uncle Vasya does not let you" or "Yu buy Skyrim!" - until you finish the story, access to you closed and technical support will send you to pass it.

The Wolf of the Mercenary
The plot is 100%, 30 level. and at the same time, the game itself is not available

ShepardME13
Okay, then just TP to help.
Sorian, because of the time of creating the theme, I thought that you just took the game and wanted to go straight to the addons.

The Wolf of the Mercenary
The TP wrote that they know about the problem and investigate it. It seems to be a shoal of jubilks.

ShepardME13 wrote:
The TP wrote that they know about the problem and investigate it. It seems to be a shoal of jubilks.
There's an ad on the support page.
Spoiler
Did you buy a season in Yuplay?

ShepardME13
This problem was and at the start of the game and the fact is that full of people got the game and the servers do not process your order and now need to hope that the yubic will notice and fix it

SonyK_2
Yes

ShepardME13
Well, we have fixed already, or I think to buy the season pass or not

Retr0DedSecX_X
Fixed, yesterday bought, went into the game to check, writes not bought, in a couple of hours I go again, all the additions are available.

Ok. The problem has been solved!!!