No crane arrow with a sight (Gears Tactics)

"Trapped" (Act 2, Chapter 8) - on the screen command: "Aim for a crane"
and I can't see this crane with a purpose, I can't see it on the monitor.
It's above the monster's head, and I can't lift the screen, even though there are keys of the " - up q C - down.
In addition, the shooting badges of all fighters are not active, perhaps because you can not see the target.
Video settings have already tried different - without success.
Advise, Please, what to do?
Motherboard : ASRock 970M Pro3
AMD FX-8320E Eight-Core Processor 8x , 3200 MHz
16384 MB
NVIDIA GeForce GTX 1650
Microsoft Windows 10 x 64