The problem with the screen resolution!!!!

Hello everyone, I have such a problem in many games in the graphics section screen resolution only 1920s1080 and no more..... Help please!! Among the players in the game PUBG!! I don't even know what might be the reason!
already in the parameters of the launch indicated the desired resolution, it did not work!!! Yves Geforce Experience changed the resolution option, also no. so is the full ched, and in the folder of the config pub.... What to do? (Lenovo ideapad 330-15ICH)