Pre-ordered, have not received the game (Red Dead Redemption 2)
Hi all. May be someone faced with the same problem as me.Yesterday around 18 at the Moscow pre-ordered RDR, picked up L. A. Noire and Bully. Payment is made through WebMoney.
Payment went through, money was written off. No letters in the mail about the confirmation of your purchase I got the launcher Rockstar too still- there are no games, DDR, he offers me to pre-order. One moment I originally made a purchase, but then rejected the bill in Kiwi, to change the bonus game. Then made a second time and paid the bill. Two hours later, when the product did not appear in the library of the launcher, did the test a third order, the bill also rejected.
Perhaps this is due to the fact that the account still happen, but for too long, everything goes.
Technical support has not yet met, they have stated that the expected response time of 4 days. Has anyone else encountered such a problem? On the Rockstar forums and Reddit have not found similar cases.
I wrote to support they said that the processing may take 48 hours
24 has passed, if tomorrow will not come again in a support to write
Where are you in a hurry??? Launcher rock raw, a lot of the problems and carry the money now?? Don't understand this thirst to part with their blood
lolka223401
I support not answered, but will then have to wait another day. Will not work, also going to napisyvat them in chat
lolka223401
Just came home from work. Games in the library no, support didn't answer. Now go to a support chat, to know what kind of shit with their launcher
The same situation has written 4 request to support where answered We received similar requests from other players and gave this information to the team of specialists for further consideration. At this stage we do not need more information about this and the order will be closed by the system if we need additional information we will contact You.
Our apologies for the inconvenience.
**Also, please check if You got the game in 48 hours. **
If You have more questions, please create new request.
Wrote a new query, answered that it is necessary to clear the cache, and besides, no letter in the mail about the purchase. Did not help!
In short, I knew better than to take on the torrent and there will be no problems.
alex.spencer.3576
What is the difference the fact is that games there is no money given
probably because of the bugs in short, if the cheque was all right, though, and so will fixanal, I chose and paid for, everything is fine.
The game only goes 5 Nov. Why all the running and do pre-orders? Especially because their launcher was released only in mid-September.
Did pre order on 12 October, the trip was paid by card(not complicate to itself a life kiwi although there are accounts on yandexmoney,WebMoney)too funny plate processing 18-20 min and it went chose the game max Payne and La Noal.
PS to wait another 20 days and then as usual prophets will have problems with rolling up the main files I remember on the pre-order gta5 single file 1.1 gig he pumped 20 times and eventually was able to play only the day after release!
Ar4er2016
When you pre-order a lot of buns, kotoyre in the future, you are unlikely to get.
Plus free upgrade to Special\ultimate edition.
From what you got out of the tank at all? not to know the essence of pre-orders.
shadowclonejutzu
OK, if these buns for all such important (though their importance is debatable), that's fine. Let then do not complain about buying the game in more cheese just recent released launcher.
Ar4er2016 wrote:
OK, if these buns for all such important (though their importance is debatable),
There is not only buns and two games give a choice,though of course the selection is small,but for example someone may want nahaljavu to Max Payne 3,L. A. Noire, or any part of the GTA,well, about that pre-order the regular version of upgrade you have already written.
How much play or when problems with przekazanie games was not.
lolka223401
No, but it's a matter of principle, if you paid to get the goods. This seek either a refund or the activation.
P. S I once when ordering GTA5 in this dump
Спойлерhttps://www.g2a.com/ru-ru/прислали activated key from China. Two months the funds were returned. Here you have the situation of another.launcher have to wait.