Return question.

Actually bought several games on sale, among them Alice Madnes Return. I liked the game very much, but constant FPS drawdowns up to 10 - 13 forced me to issue a refund. and here is a problem. The column of goods that will be removed from the account lists all the games that were in the basket at that time. In this case, the refund amount is only 74 rubles (Alice's cost). What is the bug and how to fix it?