Data download and crash (Genshin Impact)

I played Genshin for several days and there were no problems. The game crashed the day before last night and does not work anymore. There is a "data download" that lasts for several hours, and then when you try to log in, it just crashes.
I decided to reinstall the game. I deleted it from my laptop and downloaded it again. Problem still exists. I thought that there might be a problem in some components, but writes that everything is fine. What is the problem then? Why did the game suddenly stop working? And what to do with it? I can't write to the official forum due to lack of level ..