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Blue_Nek0 27.04.21 11:04 pm

Ubisoft Connect lost connection and error in debug.log

so, since NOBODY is talking about this, it means that I am the ONLY one who has such a problem, and I myself must find a way to fix this error. but I hope someone will tell everyone about this issue and maybe it will help find a fix for this error.
Spoiler

when logging into Ubisoft Connect an error appears
Spoiler
and there is this in debug.log
Spoiler
80 Comments
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Tekeshi_Tetsuo 27.04.21

Blue_Nek0
Reinstall the only way to fix it

B
Blue_Nek0 27.04.21

Tekeshi_Tetsuo
I have reinstalled 3 times already and nothing has changed

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Tekeshi_Tetsuo 27.04.21

Blue_Nek0
And before that it worked

B
Blue_Nek0 27.04.21

Tekeshi_Tetsuo
yes

B
Blue_Nek0 27.04.21

Tekeshi_Tetsuo
until April 20 he worked

T
Tekeshi_Tetsuo 27.04.21

Blue_Nek0
You have something in the debug.log writes for some kind of problem with the video card, maybe you need to update the diver.

B
Blue_Nek0 27.04.21

Tekeshi_Tetsuo
I have already updated the nvidia drivers and nothing has changed

M
Marsj 27.04.21

Try it via vpn.

D
Denis Kyokushin 27.04.21

Blue_Nek0
Everything works fine for me:

B
Blue_Nek0 27.04.21

so there is news, good and bad

good: I managed to log into Ubisoft Connect.
Bad: When I launch For Honor, Ubisoft Connect stops seeing the Internet.
Spoiler

B
Blue_Nek0 27.04.21

Denis Kyokushin
what's in your debug.log? (if anything, it's here: "C: Program Files (x86) Ubisoft Ubisoft Game Launcher")

n
nikidu 27.04.21

turn off the launcher
C: Users nikidu AppData Local Ubisoft Game Launcher
remove spool and user.dat

D
Denis Kyokushin 27.04.21

Blue_Nek0
https://cloud.mail.ru/public/UDX5/ZuJBRo1g6

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Marsj 27.04.21

Blue_Nek0
Log also starts with error, the launcher is working.
ERROR: viz_main_impl.cc (201)] Exiting GPU process due to errors during initialization
ERROR: viz_main_impl.cc (201)] Exiting GPU process due to errors during initialization
ERROR: browser_gpu_channel_host_factory.cc (119)] Failed to launch GPU process.
ERROR: gpu_process_transport_factory.cc (1026)] Lost UI shared context.

n
nikidu 27.04.21

Blue_Nek0
The problem how you deleted it helped for an hour another and that's it

D
Denis Kyokushin 27.04.21

Blue_Nek0
Download my debug. It's there in the folder

B
Blue_Nek0 27.04.21

nikidu
I need a fix. but not this "hour and that's it"

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Blue_Nek0 27.04.21

Denis Kyokushin
I understand that it's not about debug, but about "Country / Region" in the Ubisoft account.

D
Denis Kyokushin 27.04.21

Blue_Nek0 Launchers
get stupid when there is a problem with Win. Do you have a license?

B
Blue_Nek0 27.04.21

so, but this is already nonsense.
Spoiler
United States? Am I in Russia or where?