Citadel arrival bug (Mass Effect Legendary Edition)

In general, the problem is that when you arrive at the citadel, the cutscene re-starts after the mission on Mars. During viewing, you can open the menu and use it in full. After viewing, just a black screen and you can only open the map. Completing a couple of missions, relogging and restoring the game in the origin client did not help. It started after I used the code to go back and pick up the files for the mission "Eden Prime: Redeployment of the rebels". Perhaps the problem is precisely because of this, but in the past passes of the third part, there was no such bug. Maybe someone knows how to fix this, otherwise go through all the extras. I want the mission, but playing again is somehow not very good (and that is not the fact that it will help).