Online Play (Sacred 2: Fallen Angel)

Please tell me what could be the problem, we decided to play with a friend through the tunnel, we both have a steam version of the gold edition of sacred 2, with the last patch and patch cm150 on top of it. We do everything according to the instructions, we joined the sacred 2 room in the tunnel. We go into the game, firstly, not a single servo is visible, although there were 12 people in the room and when we created the game, none of us saw the created server, we created it in turn. Through hamachi the same thing. I would be grateful to everyone for their help.