Error starting the game (Heart of Eternity)

I also have an error when starting after the "New disk" splash screen ..... what can I do ((

For installation, delete the save from the "My Documents" file. It helped me

In "My Documents" in the Heart of Eternity folder I deleted the Conf.cfg file ... now I'm playing :-)

Can't get out of Halaor. I went up to the magician, then killed the dead thing and returned to the magician with whom we teleported to the gates of Halaor, but they do not open. Printing simply does not allow to go further. What can be done? There are no saves, can you dig in the files of the game?