Crosshairs and changing loot during gameplay (Call of Duty: Modern Warfare (2019))

This garbage has been like a couple of months, I can't go in and change the scopes, any. Throws it into the main menu and that's it. The problem seems to have been encountered by many, but I have not found a solution. Also, when did you remove the ability to change the configuration of lootouts during the game? The developers decided to score on the mv and now they only pay attention to the sv with the warzone, as I understand it. Can massively spam them in support? So that your hands are directed in the right direction?