The game is looped. (Metro Exodus)

After jumping from the drawbridge, Artyom and the company drive on. First there were dialogues. Now everyone is silent to whom you don't approach, Cross smokes in the vestibule, the commander and the driver are discussing spare parts ... And nothing happens. I walked all over the train - no one reacts, even Anna fell silent. What did I do wrong and how to get out of this situation?