What is the problem? Prototype 2

The people downloaded the game from the Internet 3.55 version I
asked for ps3 for the latest version of the rebag
Now I go into the game, so everything is fine there, the main menu opens,
but after the entry it freezes at this moment with loading and + with random advice I thought it might be from the telly because the old one fat-ass 😃 in general, guys, help what to do