Can't open the directory gunsmith (Red Dead Redemption 2)

In short, the game itself is working fine, stable, no freezes and upload. But when I go to the gunsmith, Arthur makes the animation of the opening of the directory, but the directory remains unopened. And here Arthur is leaning on the counter, looks at it a salesman, Arthur himself in the directory. Ie the game Itself is not hanging. What to do?