Online CC (WWE 2K16)

In general, the problem is this !!! I bought it on the incentive WWE2K16, but I can't go online and SS, when I enter the game, when I try to connect to the SS, it says - unable to communicate with the wwe2k16 servers.try again later !!!
I contacted technical support, I redid almost all of their recommended actions, zero sense, changed the boot region in the incentive, nifiga !!!

Who knows how to solve the problem, respond, help please !!!