Gamepad problem

I bought myself a speedlink xeox pro analog gamepad wireless controller and, for some reason, for some reason, it is not found on my computer
And not only for me, the second computer also does not see it
The gamepad itself is on fire, but does not charge
I do not know if this is related to the operating room system, but it does not charge for me and my friends on Windows 8, and my friend charged for 7
What could be the problem?