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vidgin 12.11.21 06:56 pm

Rack from the developers (XCOM 2)

I decided to tell everyone my story, maybe someone will laugh, or maybe someone will tell you something sensible.
My system is average in performance, but pulls XCOM2 at maximum settings. With friezes and brakes, but the rules are played. The game is a license.
In general, I played in XCOM2 - 45 hours. I played 5-10 hours a day. Everything was great. Passed about 90% of the plot, the game time has already passed in October. And then bam, the game crashed during one of the battles: the picture froze, the Windows mouse cursor appeared, which was moving sooo slowly. Threw it out. Well, I went to bed and scored. The next day I launch the game: and right at startup, the mouse starts to glitch and only the desktop is visible. Tupit like this for about five minutes, and then the game closes. I will attach the signature text below. During the freeze, if you monitor the RAM (8GB), it fills up in a couple of seconds, and when it reaches 100%, it freezes. Those. the game just started to clog the RAM with some kind of info.
My actions, after each action I tried to start the game - the result is the same:
1. Re-cached the game (many times).
2. Reinstalled the game.
3. Reinstalled C ++, DirectX, NET Framework.
4. Reinstalled Windows (I have been going for a long time).
5. Run as administrator.
6. Launched through the xcom2.exe file, and not through the launcher.
7. I have 8 GB of RAM. Increased the swap file in Windows to 8GB too (maximum 16GB).
8. I tested other games (like you never know my iron flew). Fallout 4, CS GO, Civilization 5 go as usual and do not eat the RAM.
9. I contacted the official technical support, they actually advised all of the above actions)) right now for the second day they are silent.

What is most interesting, this is the first time I have such a baida, so that the game stops starting after the n-th amount of time played. I would understand if it did not start immediately and I would return the money. And then I played dofig hours, and before the final such an ass. By the way, the configuration of my computer is in my profile, if that.

Problem Signature:
Problem Event
Name : APPCRASH Application Name: XCom2.exe
Application Version: 1.0.0.30310
Application Time Stamp: 56a90eb5 Error
Module Name: KERNELBASE.dll Error
Module Version: 6.1.7600.16385 Error
Module Time Stamp: 4a5bdfe0 Exception
Code : 00000001
Exception Offset: 000000000000aa7d
OS Version: 6.1.7600.2.0.0.256.1
Language Code: 1049
Additional Information 1: 51ff
Additional Information 2: 51ff4eb713e9511fe8bb987e488fe357
Additional Information 3: 6c75
Additional Information 4: 6c7526a39ab061a79d4d1fc9dbd9d833 A

link to the log that the game generates each time the game starts, it outlines where something goes wrong.
http://support.2k.com/attachments/token/tfMxhGq43XFcWJ2BOuTHKAZoC/?name=Launch.log

Problem solution:
One of the saves got corrupted during the game. Due to a corrupted save, the game refused to start, something like this. It was only necessary to find this corrupted save and delete, and the problem was solved. The rest of the conservation survived and continued to work.
29 Comments
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enrikokarvales 12.11.21

As I understand it, you yourself did not delete the game client, just in the folder with the game itself, the settings are stably duplicated take the game completely demolish and reinstall it

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vidgin 12.11.21

enrikokarvales
deleted the game once before reinstalling Windows

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enrikokarvales 12.11.21

download pirate and try on it

p
predator999 12.11.21

Well, since the last mission ush could not suffer and finish it on YouTube. Strangely, the very first version of the repack worked fine for me where there was a curve tablet, but this did not prevent me from passing the game.

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enrikokarvales 12.11.21

predator999
he has a license, it looks like saves have gone bad. Try to download the game again but refuse to download saves

E
Esthetix 12.11.21

Seivas kirdyk, load old saves.

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vidgin 12.11.21

BarackKamacho Did you
change libraries on my advice?
checked the libraries. All dlls are in place. In theory, if the libraries were buggy, reinstalling Windows would solve the problems (after all, the libraries were all updated)

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BarackKamacho 12.11.21

vidgin Change
all the same, after all, all the text in the error refers to kernel.dll

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vidgin 12.11.21

Happened!!! It turned out to solve the problem !!!!!!
I'll tell you what it was (I hope it will be useful to other users):
The problem itself:
During the game, a Crash occurred, respectively, this crash introduced corrupted data into the game settings. Since the SteamCloud function was included in the incentive, the corrupted settings were saved in SteamCloud. And later, even after reinstalling Opera. Windows systems, all corrupted settings were re-loaded from SteamCloud, preventing the game from starting.

Solution:
1. Disable Steam Cloud
2. Delete the entire Xcom2 folder in My Documents.
3. To overclock the game in Steam.
4. Run as administrator through the file system.

Everything will work!
I hope my information will be useful to you. Good luck to everyone and thank you for your attention! :)