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klicukaaa 30.12.20 12:31 am

Game stopped launching after changing graphics settings (Genshin Impact)

I've been playing genshin for about a week, but yesterday I tried to set full graphics settings. At first, the game was just corny podtarmazhivat, but then it crashed altogether, and no longer starts. I click on the application icon, the launcher window pops up, I click "start the game". As a result, it lags for 3-5 seconds, and then freezes and turns off. Tell me how to solve this problem? Played earlier at lower settings and the computer pulled wonderfully. I tried to re-enter, it did not help.
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D
DEAD SnAke 30.12.20

Have you tried reinstalling the game? And what about updating the drivers (especially for the video card)?
And what is the system configuration?

c
casper1k 30.12.20

klicukaaa
try to delete the game and clear the cache (you can, of course, without clearing the cache, if you don't know how). And then reinstall it. Most likely, you have a crash in the config file due to weak hardware.
DEAD SnAke
Video card drivers got to do with it? She wrote that her game does not even start. If there were problems with the drivers, it would run, but there were freezes or artifacts, and here we have to look for another reason.

D
DEAD SnAke 30.12.20

casper1k
Suddenly, sometimes games won't start if the correct drivers are not installed. Or stop working normally on newer / older versions. But of course you know better, continue to guess on the coffee grounds without basic input data (namely the system configuration), maybe you will come to something.

c
casper1k 30.12.20

DEAD SnAke
don't jerk. I asked you adequately. What the fuck is daring? or the smartest?
The person wrote to you the cause of the problem. And you write they say update the driver. Uncle, learn to read first. The person wrote that he was fine before changing the graphics parameters. This is the first time I've heard something like that that after changing the settings, the drivers need to be updated. Doesn't it seem crazy to you? Or are you just another mother's IT specialist? There will be plenty of bloggers who, if anything, CHANGE THE DRIVER, And then write something like that.

D
DEAD SnAke 30.12.20

casper1k
To begin with, learn to read yourself. I not only RECOMMENDED to update the firewood, but, in principle, asked if the update was made. Because if it was made and, suddenly, after their installation, everything stopped working ... Well, do you catch a pattern? It is unlikely, therefore I will say myself: you need to at least try to roll back to the previous version, to collect information about the problem, this certainly will not hurt.
And in general, it's very funny to hear all this from a newfag, who, apparently, just never encountered such a thing and now emanates bile from advice that has helped thousands of people before, lol.

c
casper1k 30.12.20

DEAD SnAke
Okay, either I'm blind, or someone comes up with something that didn't exist. Where did you write or ask if there were updates? It seems that it was not. And you just started writing about the fact that a person would go to update the driver.
Newphage? Oh my God. Where did you give advice? Do not make me laugh. You just wrote about updating the drivers and asked for the system data. Am I a newfag? MB do you read what I wrote? I did not write a word about UPDATE THE DRIVER. I wrote that the person would uninstall the game and clear the cache. For there could be a failure in the config. And am I a newfag? Okay. Boy, I have helped people with the config of games more than once. Even on a bucket he helped to launch games (such as ff 15). And you will write to me like that ?! Very funny. First, learn to give good advice, and only then call someone NEWFAG. I love such mother's IT specialists who do not rummage themselves. And they begin to write excuses and invent something that was not. Just top
And yes, what kind of bile are we talking about. You were the first to be insolent, I only answered in the same tone.

S
StacyPier 30.03.21

DEAD SnAke
reinstallation did not help, are there any more ways? help me please

S
Subaru MotorSports 30.03.21

StacyPier
Delete settings in the registry, make a copy first.
HKEY_CURRENT_USER SOFTWARE miHoYo Genshin Impact

S
StacyPier 30.03.21

Subaru MotorSports
Thank you very much

F
Fialkey 20.08.21

Pavel Rally
Can you please specify where these files are located? I can not find.

P
Pavel rally 20.08.21

Fialkey
Googled how to enter the registry, before manipulating, create a restore point.

F
Fialkey 20.08.21

Pavel Rally
which files exactly do you need to delete?

P
Pavel rally 20.08.21

Fialkey
Left remove miHoYo

F
Fialkey 20.08.21

Pavel Rally
The massacre helped - it all worked. Many thanks!!

i
iwkxiwjd 28.10.21

Pavel RallyPavel Rally
can help please reinstall the game several times already and Windows does not help I delete the values ​​in the registry and they come back again I don't know what to do

P
Pavel rally 28.10.21

iwkxiwjd
Reinstalled Windows? Have you installed additional software?
https://forums.playground.ru/dirt_rally/problema_s_zapuskom-861868/#comment-13398954

One clarification, now the current version of Windows 10 (20H2).

i
iwkxiwjd 28.10.21

Pavel Rally
was originally installed in Windows 1709, I don't seem to remember exactly, but from that moment on the problems the game simply did not start, I update Windows, I download the genshin and set the graphics settings to the maximum, but I forget to turn off the environment detailing and now I can’t even carry out the captcha, I reinstalled Windows a few more times on current versions it just hangs when entering the genshin now on version 1909 the genshin enters, but the detailing of the environment remains at the maximum value, no matter how hard I try to clean the registry, it remains at 05 wrote in support, they said to update the drivers to clean the registry and delete the folder in the applet Mihue did nothing the problem has not changed in lowering the settings if I can do it somehow, then the problem will disappear

P
Pavel rally 28.10.21

iwkxiwjd
You can work with miHoYo as with a text document, clearly hover over miHoYo, press the right button on the mouse, export, write any name, find the file, press the right button on the mouse then change, change the value, save, double-click on the file, data will be added to the registry.

In the next topic, you wrote that you changed 05 to 00, what parameter do you change, write the name. Try 04 or 03, 02, 01.

i
iwkxiwjd 28.10.21

Pavel Rally



I changed this value, tried your advice, the game still returns 05

P
Pavel rally 28.10.21

iwkxiwjd
What video card and processor do you have? Have you tried this?

Taken here.
https://coop-land.ru/allgames/free-to-play-games/18720-genshin-impact/tech-faq.html