Beta Discussion (Tom Clancy's Rainbow Six: Siege)
Has anyone already received an invitation to PTA?Also, nothing came to the mail and there is no game in the profile. Although he participated in the alpha.
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After several messages to the support service, the game was added to the Uplay profile.
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Those who participated in Alpha and redeemed the activation code, I strongly recommend unsubscribing to technical support, they have a glitch with the appearance of the game in the profile, it is solved in 10-15 minutes.
Yubiks had a promotion recently, buy any game, get access to the beta of Rainbows and Divizen had to follow!
I did not get access to the beta, although I redeemed the code. However, I wrote to the support, I hope the problem will be solved.
Geliuz And it is possible in more detail: what kind of support did you write to (Games or Yuplea (through the website or program)) and in what language you need to write there ... And yet, did you receive a letter in the mail with an invitation?
Oh, so I'm not alone.
ps where do you need to unsubscribe to the support? share a link.
Rude0
CTACUAN
In Russian here https://support.ubi.com/ru-RU/
There was no invitation, which surprised, just as shown in the screenshot above with the code, I decided to write in support and ask, surprisingly quickly they decided to ask library screen, after the game immediately appeared in the profile.
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This is tough ... I wrote them to the support, but I don’t see an open ticket ... By the way, to which category who wrote?
Valentine_KI what? Did you create a ticket? Did you get an answer? (If so, after how long)
Rude0
Yeah, here's the answer: "Thank you for contacting Ubisoft support! This is an automatic confirmation message that we have received your question. You will receive an answer to your email within 48 hours."
I'm sitting, waiting!
1 hour has already passed ...)))
Valentine_K
I wrote to them late last night, most likely support does not work at night, but today the answer came around 13: 00-14: 30