Ubisoft Connect lost connection and error in debug.log
so, since NOBODY is talking about this, it means that I am the ONLY one who has such a problem, and I myself must find a way to fix this error. but I hope someone will tell everyone about this issue and maybe it will help find a fix for this error.Spoiler
when logging into Ubisoft Connect an error appears
Spoiler
and there is this in debug.log
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Denis Kyokushin
I have a license and the same bullshit.
Blue_Nek0
You do not have one, such a problem. I ran into this too. And it started 2 weeks ago.
Today I opened an application in support and we are trying different things - so far unsuccessfully.
Also, here is my topic on their forum - https://forums.ubisoft.com/showthread.php/2337576-Connection-Issues
And there, too, there were compatriots with such a problem.
The only thing that helped a little was to connect the phone as a modem and receive an Internet through it, but not Wi-Fi, but 3g. That is too rectal way. The opinion is that again providers have blocked something wrong.
The Wolf-Mercenary
I, of course, did not understand anything, but it is very interesting. if so it's just a classic
Spoiler.jpg)
I managed to enter the game, but the game did not see the Internet.
what do you need to do to enter the game?
1. you need to turn off the launcher.
2. go to the folder: Ubisoft Game Launcher ("C: Program Files (x86) Ubisoft Ubisoft Game Launcher")
3. go to this notebook here.
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4. you need to delete everything in the notebook.
5. then go to
nikidu wrote:
C: Users nikidu AppData Local Ubisoft Game Launcher
6.
nikidu wrote:
delete spool and user.dat
6. go to the launcher.
7. go into the game.
04/24/2021 at 15:02: it no longer works for me.
I understand that the point is in this
Blue_Nek0 wrote:
so, but this is already nonsense.
Spoiler 
United States? Am I in Russia or where?
Blue_Nek0 Usyo
, you, a foreign agent, have arrived, your account is tied to the region like the games.
Marsj
although I cleared the HOSTS files and the game started working, but it did not work for long (about 1 hour or 2 xs)
Blue_Nek0
Which country account was created for? What is a US Trusted Device? Have you tried it through vpn?
Marsj
yes, but Tunnelbear (vpn) stops working when I launch Ubisoft Connect.
In my Account management "Country / region" This is Russian Federation.
Marsj wrote:
What is the US Trusted Device?
I don't know myself.
Blue_Nek0
I'm not okay with English . I also wrote to tech support once, they answered me in Russian
Salute everyone!
I also started having problems with yubisoft services a few days ago.
Originally played AC Valhalla on Xbox SX and everything was fine.
But somewhere on April 22, the game was constantly disconnected from the network, when trying to enter the conditional in-game store, some kind of network connection error flew out.On the
Internet, I did not find errors with such a code and decided to get into the Yubi website from the PC and contact those. support, BUT ... The site stupidly did not open 3 attempts in a row and loaded 4 times, but did not let it go anywhere. Just an endless download and that's it.
I decided to try it from the phone and everything is the same))
But here's the trouble, after turning off the wi-fi on the phone and trying to go to the site from the mobile network, everything worked.
That is, the problem is only in my home Internet
On this score, I have not found anything anywhere.
Who knows how to deal with such a disaster, and is it one of me who has such oddities?
Denis Kyokushin
my SIM card is dead, that's why I can't log into my account from my mobile.
