Ubisoft Connect lost connection and error in debug.log
so, since NOBODY is talking about this, it means that I am the ONLY one who has such a problem, and I myself must find a way to fix this error. but I hope someone will tell everyone about this issue and maybe it will help find a fix for this error.Spoiler
when logging into Ubisoft Connect an error appears
Spoiler
and there is this in debug.log
Spoiler
Blue_Nek0
may be temporary problems, and support cannot solve the issue the first time, you need to move constantly in their direction and then something can be solved. Specialists are different every day, with a different approach, we can get a sensible one!
UPD: Everything seemed to start working fine for me after the Ubisoft connect update, which came out the other day.
I was able to solve the problem on this video
This way of eating. which helped. Prior to that, I was shaman using the same proxy guides
Red_Number
Red_Number wrote:
so, since NOBODY is talking about this, it means that I am the ONLY one who has such a problem and I have to find a way to fix this error myself. but I hope someone will tell everyone about this issue and maybe this will help find a fix for this error.
Solution 1 - Software Conflict Sometimes, if Windows Firewall is not up to date, it can cause problems when opening Uplay. If the issue persists after updating the firewall, you will need to disable the firewall when launching Uplay. Here's what you need to do to turn off Windows Firewall: Find the Windows Firewall icon in the system tray at the bottom right corner of your computer and click on it. Click on the "Firewall and Network Security" section. Then open the "Public Network" item in the center of the screen. Find the Windows Firewall option and turn it off. Users' computers may have other anti-virus programs installed. These programs can also prevent you from logging into the Uplay servers. Therefore, it is recommended to properly configure these applications so that Uplay can work without restrictions on the local network. If you are using virtual private network (VPN) or Internet Connection Sharing (ICS) programs, we recommend that you turn them off as well. These apps can interfere with your Ubisoft network.
Try this option. Helped me
Ely Maze
Install client update manually. A couple of days ago, it also gave out the type of no Internet and the client's auto-update did not take place.
Marsj is
strange and now it worked, although after reinstallation it also showed an error
Ely Maze
Ely Maze wrote:
now it worked, although after reinstallation it also showed an error
Sometimes it happens to them. Today I launched the game, and there is this:
Spoiler 
Opened Ubisoft Connect - there is no profile data, I had to restart the launcher to be able to detect it normally.
sozedatell
sozedatell wrote:
Whoever has lost the connection - turn off the Windows firewall ...
That's not the point, sometimes it happens. The last time I saw a couple of days ago ...
Spoiler 
..., after a while it worked. I play every day through their launcher, the Windows firewall is completely turned off, I use a third-party one.
BDmitriy
BDmitriy wrote:
A week ago I started playing AC3 (I play every day), I have never had this.
Because this does not happen all the time, but for a while, the last time it didn’t work for me for about half an hour. If you get into this period, it can be like on the screen (in my post above), or something else. Then it starts working normally.
More than two months the error "Connection loss" took off. Disabled the firewall and logged into my account in the launcher.