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HEU3BECTEH 20.01.23 03:38 pm

Games hang on new PC.

Good day to all, I assembled a computer with new hardware about 1.5 weeks ago and ran into a number of problems. At first I caught blue screens during games, they suggested to rearrange the RAM in slots 2.4 and not 1.3. Now, games constantly freeze and, moreover, even though there is sound from the game, I can even pause the game. Crashes without any error, help the unknowing what to do in such a situation.
Configuration:
1. Processor: Ryzen 7 5800x
2. Mat. board: Gigabyte B550 AORUS Elite V2
3. RAM: Klingston FURY 2x8 Gb 3000 Mhz
4. CPU cooling: DEEPCOOL AS500 220 W
5. Video card: Palit GTX 1080 Gamerock 8 Gb
6. Cougar VTE 600W power supply
7. Cougar Archon 2 case RGB
This is the whole config, thanks in advance for the answers. Good mood to you all
98 Comments
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H
HEU3BECTEH 20.01.23

IOne86
Delivered GTA 5 the same story, you play 1-1.5 and crash without errors. And only online crashes, a loner is played calmly

H
HEU3BECTEH 20.01.23

H
HEU3BECTEH 20.01.23

Here's what the Windows scanning system found

y
yuriko1158 20.01.23

HEU3BECTEH
it was first necessary to check the storage itself:
Repair-WindowsImage -Online -RestoreHealth this must be entered into Power Shell from the admin.
and only then do a scan sfc / scannow
do a system reboot and check the game.
playing online requires a little more hardware resources. somewhere else there is a problem, since it crashes ...

N
Nervios 20.01.23

Maybe go to the top ten again? Just before that, download all the main drivers separately, and turn off the Internet before installing Windows, just be sure to download the driver to the Internet, otherwise it won’t start without it. Pull the cable out of the case, reinstall Windows, install all the drivers, and then turn on the Internet? There were such cases, Windows installed the driver itself, and then there were problems ... I try to keep the main drivers at hand .. This is so advice for the future and just in case.

I
IOne86 20.01.23

HEU3BECTEH
Either the drive (or SATA cable) or the RAM has a problem.
did memtest86 run for a long time? Try running it for the whole day (or overnight).
Look at the SMART disk using https://osdn.net/projects/crystaldiskinfo/downloads/78047/CrystalDiskInfo8_17_13.exe/ Test the disk for errors
with some program https://remontka.pro/test-hdd/
you will have to reinstall Windows again, tk. any files could be corrupted.

H
HEU3BECTEH 20.01.23

The distributedcom warning constantly pops up in the event log (10016 - error code)

H
HEU3BECTEH 20.01.23

Right now I was sitting and playing quietly for 4 hours, suddenly a crash, I got into the event log and there again this distributedcom.

H
HEU3BECTEH 20.01.23

I
IOne86 20.01.23

HEU3BECTEH
This is a common mistake, but it's probably not the problem. Just in case, you can google this error and fix it.

H
HEU3BECTEH 20.01.23

IOne86
I also remembered that when buying a motherboard, it was the only one not sealed, maybe it was used and damaged

H
HEU3BECTEH 20.01.23

Although there is no visible damage, I don’t know, I’m already tired of digging for information about what it could be.

I
IOne86 20.01.23

HEU3BECTEH Did you test
the disk for errors? Crystal Disk Info shows that everything is fine?
Run memtest86 overnight. Probably the error is shown seldom and it is necessary to drive tests longer.

H
HEU3BECTEH 20.01.23

I found out that during the memtest86 tests, the frequency of the RAM is higher than expected

H
HEU3BECTEH 20.01.23

Wound up from the box at 2400 raised the xmp to 3000 and in the tests it says that the frequency is 3600

H
HEU3BECTEH 20.01.23

In the event log, I found another error on the lack of virtual memory

N
NoneOne2010 20.01.23

make the swap file bigger and more fixed

H
HEU3BECTEH 20.01.23

NoneOne2010
How to calculate it?